Your beauty salon, covered even while you're with a client
A facial takes an hour and you can't leave the treatment room to answer the phone. Meanwhile, clients calling to book laser or ask about packages hang up and book somewhere else on Instagram. DevRoam answers for you and knows your treatment menu.
14 days or 30 minutes free · from €59/month + VAT
Roa (AI)
Hi, Estética Aura, I'm Roa, the virtual assistant. Can I help you with an appointment?
Caller
I'd like laser hair removal on my legs — how much is it?
Roa (AI)
For laser we first do a free 20-minute consultation, where we give you the exact price for your skin type. Would Tuesday at 5:00 pm suit you?
Caller
OK, Tuesday.
Roa (AI)
Booked. I'll send you a WhatsApp with instructions: come without any creams and avoid sun exposure that week.
Illustrative script. Real answers depend on the rules you set up for beauty salons.
What happens to you today
- You're with a client and can't answer without interrupting the treatment.
- Many calls are just to ask about prices or how long a treatment takes.
- Last-minute bookings lost because nobody confirmed the slot.
- Clients calling on a Sunday or in the evening, right when they decide to book.
What DevRoam does
- Booking by treatment. Laser, facials, manicures and pedicures, gel nails, brow shaping and lamination, lashes or waxing: it knows how long each service takes and assigns the right room and therapist.
- Packages and offers. Explains your packages with the exact terms you write, without inventing discounts.
- First visit. For treatments that need an assessment (laser, peels), it offers a consultation first.
- Confirmations. Sends a WhatsApp with aftercare and prep instructions: "come without cream", "avoid the sun for 48 hours", etc.
Typical rules set by beauty salons
They're written in plain language, just as you'd explain them to a new member of staff:
FAQs from beauty salons
Can it sell packages over the phone?
It can explain the terms and book the first session. Payment is taken at your salon or with your usual payment system.
What if a client asks for a specific therapist?
Roa checks that therapist's diary and offers their slots; if there aren't any, it suggests an alternative.
Can it reply on Instagram or WhatsApp?
DevRoam focuses on voice calls. It does send confirmations on WhatsApp after the call.
What happens if a client complains?
You can have complaints transferred to your mobile, or have Roa take a note and let you know straight away.
Other industries
Hair salons & barbers
With your hands full of hair dye you can't answer the phone. DevRoam books cuts, colour and beard trims for you, 24/7, and confirms on WhatsApp.
Physiotherapy
Answer your physiotherapy clinic's calls 24/7: book sessions, manage session packs and insurers, and cut cancellations with reminders.
AI or a human receptionist?
An honest comparison of costs, hours and capacity.
Let Roa answer your business calls
Set it up in minutes by describing your business. 14 days or 30 minutes free.