You under the car, Roa on the phone
Nobody answers their mobile with hands covered in grease. But every missed call could be a clutch replacement or a fleet service. DevRoam takes the registration, model and symptom, books the appointment at your garage and leaves you a clear summary so you can prepare the job.
14 days or 30 minutes free · from €59/month + VAT
Roa (AI)
Talleres García, I'm Roa, the virtual assistant. How can I help you?
Caller
An orange engine warning light has come on and it's making a strange noise.
Roa (AI)
Let's get it checked. Could you give me the registration and the model?
Caller
1234 KLM, a 2018 Seat León.
Roa (AI)
Thanks. I can offer you a diagnosis tomorrow at 9:00. If you notice a loss of power, don't drive it and I'll give you the tow truck number. Shall I book you in for tomorrow?
Illustrative script. Real answers depend on the rules you set up for car repair shops.
What happens to you today
- You can't answer with your hands full or the compressor running.
- Customers calling several times to ask "is my car ready yet?".
- Quote requests over the phone without any vehicle details.
- Tow requests or breakdowns after hours.
What DevRoam does
- Vehicle details. Asks for the registration, make, model, mileage and symptom before booking.
- Services and ITV. Books pre-ITV checks, oil changes or tyres with the right duration.
- Repair status. If you connect your system, it gives the status; if not, it takes a message and lets you know.
- Collection. Lets the customer know on WhatsApp when the car is ready (sent manually or via integration).
Typical rules set by car repair shops
They're written in plain language, just as you'd explain them to a new member of staff:
FAQs from car repair shops
Can it give quotes?
It can give guide prices you define (for example, an oil change) and you can forbid it from giving fixed quotes for repairs.
Does it understand mechanical terms?
Yes: it understands the everyday language customers use and summarises it in technical terms for you.
Does it work with fleets and companies?
Yes. It can identify business customers by their number and apply specific rules.
Can I keep my usual number?
Yes, by forwarding calls from your current line.
Other industries
Home repairs & plumbers
DevRoam answers while you're on site: takes the job details, prioritises emergencies, books quote visits and sends you a summary.
Estate agents
DevRoam answers calls from property portals at any hour, qualifies the lead, books viewings and only passes you the leads that matter.
AI or a human receptionist?
An honest comparison of costs, hours and capacity.
Let Roa answer your business calls
Set it up in minutes by describing your business. 14 days or 30 minutes free.