Phone answering for your vet clinic, even at night
At a vet clinic, calls range from "when is the next vaccination due?" to "my dog has eaten chocolate". Telling them apart quickly is key. DevRoam follows your triage protocol, routes emergencies according to your instructions and books everything else without tying up anyone on the team.
14 days or 30 minutes free · from €59/month + VAT
Roa (AI)
Clínica Veterinaria Huellas, I'm Roa, the virtual assistant. What's happened to your pet?
Caller
My dog has eaten a bar of chocolate.
Roa (AI)
It's important to act quickly. We're closed right now: call the 24-hour animal hospital in your area — I'm sending you their phone number and address on WhatsApp right now. Would you like me to alert the on-call vet as well?
Caller
Yes, please.
Roa (AI)
Done. Message sent and alert logged. I hope she's OK.
Illustrative script. Real answers depend on the rules you set up for vet clinics.
What happens to you today
- You're in surgery or with a patient and can't answer.
- Night-time emergencies that need immediate guidance to the right service.
- Forgotten vaccination and worming reminders.
- Questions about neutering or dog grooming prices.
What DevRoam does
- Triage following your protocol. Picks up alarm words (poisoning, hit by a car, difficulty breathing) and applies whatever you define.
- Vaccinations and check-ups. Books by species and type of appointment, with the right duration.
- Dog grooming. If you offer it, books according to size and breed.
- Reminders. Confirms on WhatsApp and says whether the animal needs to fast.
Typical rules set by vet clinics
They're written in plain language, just as you'd explain them to a new member of staff:
FAQs from vet clinics
Can it decide whether something is an emergency?
It applies your protocol with keywords and questions you define, but it doesn't replace veterinary judgement: when in doubt, it passes the call on.
Does it book grooming and consultations separately?
Yes, it can handle separate calendars with different durations.
Does it send vaccination reminders?
It can confirm and remind people of booked appointments. Mass reminder campaigns depend on your practice management software.
How many calls can it handle at once?
Several at the same time: nobody hears an engaged tone.
Other industries
Dental clinics
Answer every call to your dental clinic 24/7: book first visits, handle emergencies and cut no-shows with WhatsApp reminders.
Hair salons & barbers
With your hands full of hair dye you can't answer the phone. DevRoam books cuts, colour and beard trims for you, 24/7, and confirms on WhatsApp.
AI or a human receptionist?
An honest comparison of costs, hours and capacity.
Let Roa answer your business calls
Set it up in minutes by describing your business. 14 days or 30 minutes free.