Virtual receptionist for restaurants

Phone bookings, even in the middle of service

At 2:30 pm and 9:30 pm nobody can answer the phone: the dining room is full and the kitchen is flat out. That's exactly when people call to book a table for Saturday. DevRoam takes the booking with the number of guests, time, terrace or inside and allergies, and respects your sittings.

14 days or 30 minutes free · from €59/month + VAT

Example · Illustrative scenario Friday, 9:45 pm, a full dining room.

Roa (AI)

Restaurante La Lonja, good evening, I'm Roa, the virtual assistant. Would you like to book a table?

Caller

Yes, a table for 4 tomorrow at 9:30 pm.

Roa (AI)

I have a table at 9:30 pm inside or at 10:00 pm on the terrace. Any allergies we should know about?

Caller

Inside. One person is coeliac.

Roa (AI)

Noted: 4 people, Saturday 9:30 pm, inside, one coeliac guest. You'll get the confirmation on WhatsApp.

Illustrative script. Real answers depend on the rules you set up for restaurants.

What happens to you today

  • The phone rings at the peak of service and nobody can get to it.
  • Group bookings that come with conditions (set menu, deposit).
  • Customers asking about allergens or a gluten-free menu.
  • No-shows that leave tables empty on a Saturday.

What DevRoam does

  • Sittings and capacity. Respects your lunch and dinner sittings and the maximum number of covers per slot.
  • Groups. For more than X people, it applies your conditions or passes the call to the manager.
  • Allergies. Notes allergies and intolerances on the booking so the kitchen knows.
  • Confirmation. A WhatsApp with the booking and your cancellation policy.

Typical rules set by restaurants

They're written in plain language, just as you'd explain them to a new member of staff:

"Groups of more than 10: set menu and deposit.""Terrace subject to the weather.""Last dinner sitting: 10:30 pm."

FAQs from restaurants

Does it connect to my booking system?

On the Professional plan it integrates via your calendar or the API. If you use a booking platform, we'll review the available integration with you.

Can it ask for a deposit?

It can explain your policy and send the payment link you use via WhatsApp.

Can it tell customers about the menu and allergens?

Yes, with the information you give it. For serious allergies, it can pass the call to the manager.

What about takeaway orders?

It can take simple orders if you set it up; for complex menus we recommend passing the call on.

Let Roa answer your business calls

Set it up in minutes by describing your business. 14 days or 30 minutes free.