WhatsApp appointment booking: how to automate it with AI

Your customers would rather message you on WhatsApp, but answering each one by hand eats hours. Here is how WhatsApp appointment booking works with an AI assistant.

By the DevRoam team ·

Why WhatsApp booking works

WhatsApp is the channel your customers already use every day in Spain and Mexico. Messaging is easy outside opening hours, leaves a record of what was agreed and avoids phone queues. The problem is your side: someone has to read, check the calendar and reply.

How it works with DevRoam

  1. The customer messages or calls: Roa answers on the phone and on WhatsApp with the same information about your business.
  2. It checks your calendar and offers free slots following each service's length and rules.
  3. It confirms the booking by WhatsApp with date, time and address.
  4. It takes a deposit if you want: Professional plan and up, through your own Stripe account and with no DevRoam commission.
  5. It notifies you with a summary of every booking.

Fewer no-shows

Instant confirmation and a deposit cut no-shows. More ideas in how to reduce no-shows with WhatsApp reminders.

Which businesses

It fits especially well for hair salons and barbers, dental clinics, beauty salons, physiotherapy and restaurants.

What it costs

Phone and WhatsApp come together from €59 + VAT a month. Details on pricing.

Frequently asked questions

Can AI book appointments on WhatsApp?

Yes. Roa checks your calendar, offers slots and confirms the booking on WhatsApp, just as it does on the phone.

Do I need a separate plan for WhatsApp?

No. With DevRoam, phone and WhatsApp are included together on every plan.

Let Roa pick up the phone

Set it up in minutes by describing your business. 14 days or 30 minutes free.