While you're on site, Roa takes the call-outs
A leak won't wait, and neither will a customer with a renovation in mind. If you don't answer, they call the next name on the list. DevRoam collects the address, type of fault, photos via WhatsApp if you set it up, and urgency, and only passes you what's urgent; everything else is booked in for a quote visit.
14 days or 30 minutes free · from €59/month + VAT
Roa (AI)
Fontanería Ríos, I'm Roa, the virtual assistant. What's happened?
Caller
I've got a leak under the kitchen sink and it won't stop.
Roa (AI)
Turn off the main stopcock if you can. The night-time emergency service has a call-out fee of 90 euros. Would you like me to put you through to the on-call technician now?
Caller
Yes, please.
Roa (AI)
Putting you through. I've already sent them your address and what's happening.
Illustrative script. Real answers depend on the rules you set up for home repair companies, plumbers and electricians.
What happens to you today
- You're on a noisy site or up on a roof and can't answer.
- Emergencies (leaks, power cuts) mixed in with quotes that aren't urgent.
- Wasted trips because you didn't have clear details of the job.
- Calls at night and at weekends.
What DevRoam does
- Prioritises. Tells an emergency (active leak, no power) from a quote request and applies your rules.
- Complete details. Address, access, type of work and the customer's availability.
- Quote visits. Books them into slots that don't break up your route for the day.
- Rates. Tells customers your call-out fee or emergency rate, if you want it to.
Typical rules set by builders, plumbers and electricians
They're written in plain language, just as you'd explain them to a new member of staff:
FAQs from builders, plumbers and electricians
Can it send me photos of the problem?
It can ask the customer to send photos on WhatsApp to your business number after the call.
How do I know which calls are urgent?
Emergencies reach you as a transfer or an instant alert; everything else arrives in a summary.
Does it work for sole traders?
Yes. The Essential plan is designed for professionals who work alone.
What happens if a job is outside my area?
Roa applies your area rules and explains them politely.
Other industries
Car repair shops
While you're under a car, DevRoam answers, books services and MOT-style ITV inspections, gives repair updates and takes the vehicle details.
Estate agents
DevRoam answers calls from property portals at any hour, qualifies the lead, books viewings and only passes you the leads that matter.
AI or a human receptionist?
An honest comparison of costs, hours and capacity.
Let Roa answer your business calls
Set it up in minutes by describing your business. 14 days or 30 minutes free.